FAQS

1.How do I use a promo code?

If you received a promotional coupon code, you can enter it into your order's checkout page or in the "Coupon Code" field in your shopping cart. The system can automatically display the coupon code you copied. Be sure to hit the "Apply" button! The system can calculate your discount and apply it to your order. (Note that promo codes cannot be stacked.)

2.HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Orders typically process within 3-5 days (Monday-Friday) and transit time depends on your country.

 

3.HOW DO I RETURN SOMETHING?

fmmill is happy to accept returns on all merchandise within 30 days of receipt. However, shipping and handling fees are not refundable on returns. Unfortunately, without exception, fmmill cannot accept returns on used or damaged merchandise. For additional information, please see our RETURN POLICY. 

 

4.WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept PayPal and credit card payments.
If you have a PayPal account, you can pay directly by logging into your PayPal account. If you do not have a PayPal account, please pay with a credit card accepted by PayPal. Credit cards accepted by PayPal include: Visa, Mastercard, Maestro, and American Express.

 

5.HOW DO I OPT OUT OF EMAILS?

Why would you want to? Our fmmill fans receive all kinds of perks and special gifts. But if you want, just click the 'Unsubscribe' link at the bottom of any emails. 

6. How much is your shipping cost?

We can ship to most European and American countries, such as the United States, the United Kingdom, France, Germany, Canada, New Zealand and Australia and other countries. For specific countries and regions, you can refer to the selection of countries and regions on the order interface. We can safely transport and deliver your package for you.


Shipping fee

billing rules Item name cost
$0.01 - $29.98 VIP Shipping (5-10 days) $7.99
$29.99 and up VIP Shipping (5-10 days) $4.99
$0.01 - $29.98 Express 7-12 days $5.99
$29.99 and up Express 7-12 days free shipping

7.Where do you ship from?
The fmmill team works with the world's top manufacturers to bring our customers the best value and high quality products. So your order can be shipped from anywhere in China, India, Vietnam etc. Rest assured that your package will be handled with the utmost care as we work with major shipping companies such as USPS, EMS, YUNEXPRESS, etc.

8.How do I track my order?
A tracking number will be provided in your shipping confirmation email. You can use this number and track your order on www.fmmill.com.